FAQ

ICBC Accident Handling

A: Contact our clinic promptly with your ICBC claim number. Our team will assist in confirming details and arranging treatment without the need for a doctor’s referral.

A: No. As an ICBC designated treatment center, Alive Traditional Chinese Medicine Clinic will directly bill ICBC for treatment costs within 12 weeks post-accident. 

A:We provide acupuncture, registered massage therapy, and physiotherapy. Specific services include 12 sessions of acupuncture treatment, 12 sessions of registered massage therapy, and 25 sessions of physiotherapy.

A:Yes. According to ICBC regulations, accident victims can receive treatment directly within 12 weeks after the accident without the need for a doctor’s referral.

A:Yes, we recommend that you make an appointment for our services by phone or online. This ensures that we can schedule appropriate treatment times and therapists for you.

A:You can contact us at 604-267-9878 or make an appointment online through our website for a complimentary initial consultation and subsequent treatments.

Common Q&A

A:Science-based Chinese medicine utilizes modern scientific technology and methods to precisely control the extraction and formulation of herbal ingredients, ensuring stable and safe efficacy. It optimizes formulas based on modern medical research to enhance effectiveness and reduce side effects.

A:Lymphatic detoxification promotes lymph flow, aiding the body in eliminating toxins and waste, boosting immunity, improving skin quality, and effectively reducing fatigue and edema.

Skin Beauty

Traditional Chinese medicine for skin beauty combines natural herbal ingredients with modern beauty techniques to adjust internal body functions, address skin issues like acne, pigmentation, and help with anti-aging and skin firmness

Anti-Aging

A:Traditional Chinese medicine anti-aging treatments involve internal herbal medicine, acupuncture, topical medications, and facial treatments to enhance blood circulation, improve skin elasticity, reduce fine lines, and delay aging effects.

Weight Loss

A:Traditional Chinese medicine weight loss focuses on dietary adjustments, herbal treatments, acupuncture, and massage to control weight, improve metabolism, and enhance overall health.

Sports Injury Treatment

A: Traditional Chinese medicine treatments for sports injuries include acupuncture, tuina massage, moxibustion, and herbal compresses to alleviate pain, reduce inflammation, and accelerate muscle and ligament recovery